How do I contact TrueCite support?

Email hello@truecite.ai. We respond within 24 hours on business days.

How do I run my first AI visibility scan?

After completing onboarding, go to your Dashboard and click "New Scan". Select the AI engines, add prompts, and click Run Scan. Results appear within minutes.

How do I connect Google Analytics 4?

Go to Dashboard → AI Traffic and click "Connect Google Analytics". Authorize with your Google account. If you see an unverified app warning, click Advanced and proceed — TrueCite only requests read-only access.

How do I upgrade my plan?

Go to Dashboard → Settings → Billing and select your new plan. Starter and Pro include a 7-day free trial.

Where do I find documentation?

Full documentation is available at truecite.ai/docs. It covers scanning, Fix Generator, integrations, billing, and the API.

Measure

MentionShare Tracking

See your brand mention rate across 9 AI engines daily

Competitor Intelligence

Track share-of-voice vs competitors across all engines

Prompt Performance

Per-query mention rates and 90-day trend lines

Brand Sentiment

Track if AI describes your brand positively or negatively

Optimize

Fix Generator

Generate FAQ blocks, JSON-LD schema, and answer paragraphs

AI SEO Audit

Page-by-page AI readiness scoring with specific fixes

Integrations

Connect GA4, Search Console, Slack, and your data stack

Authority Capture

Build topical authority AI engines trust and cite

Featured

Fix Generator

Generate FAQ blocks, JSON-LD schema, and answer paragraphs — ready to publish in one click.

See how it works →

IntegrationsGA4 Search Console Slack API

By Team

Marketing Teams

Track AI visibility and generate content at scale

Founders & Startups

Get cited by AI engines from day one — no SEO agency needed

Agencies

Manage client workspaces with white-label PDF reporting

B2B SaaS Companies

Win AI-generated buyer comparisons in your software category

Enterprise

SSO, dedicated support & custom contracts

How Teams Use It

Improve AI Citations

Publish content that trains ChatGPT and Perplexity to recommend you

Prove AI-Driven ROI

Connect AI citations to real traffic and pipeline via GA4

Get a Competitive Edge

Real results from teams dominating AI-generated answers

Managing multiple clients?See Agency plan →

Content

Blog

New

AEO strategies, AI visibility guides, and industry insights

What's New

Updated

Latest product releases, features, and platform updates

AEO Beginner Guide

Free

Free 10-step guide to getting cited in AI search results

Tutorials

Step-by-step video walkthroughs for every feature

Reference

Documentation

Platform guide — features, workflows, and getting started

API Reference

REST API docs, authentication, and code examples

Case Studies

Real results from marketing teams and agencies

Comparisons

TrueCite vs Otterly, Peec AI, and more

Security

Data handling, compliance, and infrastructure

New to AEO?

Read the free guide →About us →

TrueCite Support Center

Find answers, browse documentation, or get in touch with our team.

By Sukanta Mohapatra, Founder & CEO · TrueCite · Updated June 1, 2026

📧

Email support

hello@truecite.ai

Response within 24 hours on business days

📖

Documentation

Full product docs

Step-by-step guides

💬

FAQ

Browse common questions

Instant answers

Browse by topic

Select a category below to find guides, walkthroughs, and answers for each part of the TrueCite platform.

🚀

Getting Started

→Creating your account →Setting up your first business →Running your first scan →Understanding MentionShare

🔍

Scanning & Engines

→How scans work →Supported AI engines →Writing effective prompts →Multi-language scanning

⚡

Fix Generator

→Generating FAQ blocks →JSON-LD schema markup →Publishing fixes to your site →Measuring fix effectiveness

💳

Billing & Plans

→Upgrading your plan →Scan limits and resets →Cancelling your subscription →Referral bonus scans

👥

Team & Collaboration

→Inviting team members →Roles and permissions →Managing multiple businesses →Removing team members

🔌

Integrations

→Setting up Slack alerts →CSV and JSON exports →API access →Auto-scan setup

Still need help?

Our team typically responds within a few hours.